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Meet The South West Team

Little Girl

Gary Newton – Business Manager

Hello. My name is Gary and I have been responsible for managing an outstanding team of Advisors across the South West for over 12 Years. I am passionate about my job, particularly following an accident which resulted in me receiving support from Health and Social Care Services for a number of years. I am also an unpaid carer. Having independence, choice and control of our lives is hugely important and is something myself and team advocate, and can support you to achieve through our local Direct Payment service delivery.

Louise Richardson – Team Leader

Hello. My name is Louise and I have worked within Advice and Guidance roles for over 20 years, with the last 12 years supporting service user empowerment and independence through Direct Payments.  I am really fortunate to work within a team of knowledgeable, passionate and understanding advisors and we look forward to supporting you with your Direct Payment.

Neil Spooner – Independent Living Advisor

Hello. My name is Neil Spooner and I have been an Independent Living Advisor for over 14 years. My passion for supporting people who choose to arrange their own care services, is as strong now as it was when I first realised that Direct Payments existed all those years ago. As someone who understands how it can sometimes be living with a disability, I feel that I offer my support and advice with compassion and empathy.

Justine Collins – Independent Living Advisor

My name is Justine. In my role as an advisor, I support those clients who have been receiving Direct Payments for a while and check in regularly on them to make sure everything continues to run smoothly.  I’m also a Duty Advisor supporting day to day issues via the telephone and email when needed.

Susan Puddy – Independent Living Advisor

Hello. My name is Sue.  I am an Independent Living Advisor, working as part of a great team. We give advice and support to people who receive Direct Payments from the Local Authority.  This allows people to have choice and control over their care, making them more independent. I find this is a very rewarding job.

Sara Ludlow – Independent Living Advisor

Hello. My name is Sara and I have been working as an independent living advisor for a year, after returning to the role following a break raising my family.  I feel passionate about working in a role where I believe I can support people to maintain their independence and control over their lives.
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